Return & Refund Policy

1. Right of withdrawal (EU consumers)

You have the right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period expires 14 days after the day you receive the goods.

2. How to exercise your right

To exercise your right of withdrawal, please contact us at info@2mages.com

3. Return conditions

Returned items must be:

• Unused
• In original packaging
• In resalable condition

4. Exceptions

For hygiene and safety reasons, the right of withdrawal does not apply to:

• Opened essential oils
• Opened cosmetic products

This is in accordance with EU Directive 2011/83/EU.

5. Refunds

Refunds will be processed within 14 days of receiving the returned goods, using the original payment method.

Return shipping costs are borne by the customer unless the item is defective.